Internal Affairs Bureau - Complaint Form

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Internal Affairs Bureau
"Maintaining Professional Standards."
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Internal Affairs Bureau - Complaint Form

Post by Internal Affairs Bureau » August 9th, 2012, 1:45 am

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PROCEDURES FOR PUBLIC COMPLAINTS

Complaint Process

The Internal Affairs Bureau receives complaints against department personnel from citizens and outside agencies. Once a complaint is received, it is reviewed to ensure that it meets the necessary requirements for investigation.

If a complaint is determined to be better handled by the respective Watch Commander of a station or Field Sergeant, then it may be forwarded to those groups to be handled at a supervisory level. If a complaint is deemed to require internal investigation or higher review, then it is accepted by the Internal Affairs Bureau and assigned to a specific case number.

To aid in the investigation process and to ensure that there is enough to actually process the complaint, it is vital that you attach any evidence you have to your report.

(( This includes IC evidence and OOC evidence. We will determine whether the OOC evidence is ICly viable or not throughout the case. ))

Prior to filing a report, please consider whether or not your complaint could be handled by on-duty Sheriff's Department supervisors. Many situations do not require Internal Affairs and we receive many complaints that could be easily resolved by supervisors in the field. If you are unsure, you may go ahead and submit the complaint and it will be assigned accordingly.

What Happens After I Make A Complaint?

The Sheriff's Department will look into your complaint and talk to the people involved. Please give us a list of people you think we should talk to that can give us specific information about your complaint. The amount of time it takes to complete a complaint review or investigation depends on many factors and can vary from a few days up to two weeks.

You can check with the Sheriff's Department at any time about your complaint. When we are finished looking into the matter, we will write and tell you what was decided. The Department may find that your complaint is justified and take appropriate action with respect to the employee.

On the other hand, the Department may not find enough information to substantiate misconduct on the part of our employee. If you are dissatisfied with that decision, you can talk to the Station Captain or the person who was in charge of looking into your complaint. They will listen to your reason for dissatisfaction and try to assist you.

The Internal Affairs Bureau reserves the right to reject complaints on incidents if the reporter waits too long to file the report. This is entirely dependent on the nature of the situation, the time that has passed and the severity of the allegations.

While every effort is made to keep the identity of a reporter private, some aspects of the case may inadvertently reveal the identity. The Internal Affairs Bureau's policy is that the identity of reporters is never disclosed to those outside of Internal Affairs and senior staff directly reviewing the complaint unless the reporter discloses this information themselves.

Complaints may be rejected with good reason. All rejected complaints are still kept on file and the reporter is advised of the reason for the rejection, as well as how to fix the problem if possible.

(( Foreword: The Internal Affairs Bureau only investigates in-character incidents unless specified otherwise by faction leadership. If your complaint alleges an issue with role-play quality then please direct your message to the LSSD Executive Staff user group. ))

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Complaint Info
PROFESSIONAL STANDARDS DIVISION — INTERNAL AFFAIRS BUREAU

COMMANDER MICHAEL J. BURSON
CAPTAIN ALEXIA WHITAKER

Internal Affairs Bureau
"Maintaining Professional Standards."
"Maintaining Professional Standards."
Posts: 853
Joined: January 23rd, 2014, 11:09 pm

Re: Complaints & Commendations Inbox [25/FEB/2016]

Post by Internal Affairs Bureau » February 25th, 2016, 5:23 pm

Code: Select all

[font=Times][divbox=white]
[center][img]https://i.imgur.com/scpcg0V.png[/img][/center]

[center][b]COMPLAINANT INFORMATION[/b][/center][/font][table2=Arial]
[tr]
[td][b]NAME[/b][/td]
[td][b]ADDRESS[/b][/td]
[td][b]PHONE NO.[/b][/td]
[td][b]OCCUPATION[/b][/td][/tr]
[tr]
[td]Your Name Here[/td]
[td]Your Address Here[/td]
[td]Your Phone No. Here[/td]
[td]Your Occupation Here[/td]
[/tr]
[/table2]

[center][font=Times][b]REPORTED EMPLOYEE INFORMATION[/b][/center][/font][table2=Arial]
[tr]
[td][b]RANK(S) & NAME(S)[/b][/td]
[td][b]EMPLOYEE NUMBER(S)[/b][/td]
[td][b]UNIT #[/b][/td]
[/tr]
[tr]
[td]Reported Deputies' Ranks & Names Go Here[/td]
[td]Reported Deputies' Employee Numbers Go Here[/td]
[td]Unit Numbers (If Applicable) Of Reported Deputies Go Here[/td]
[/tr]
[/table2]

[center][font=Times][b]REPORTED EMPLOYEE ALLEGED MISCONDUCT[/b][/center][/font][table2=Arial]
[tr]
[td][todo][/todo]Criminal Conduct[/td]
[td][todo][/todo]Discourtesy[/td]
[td][todo][/todo]Dishonesty[/td]
[/tr]
[tr]
[td][todo][/todo]Unreasonable Force[/td]
[td][todo][/todo]Improper Tactics[/td]
[td][todo][/todo]Improper Detention, Search, or Arrest[/td]
[/tr]
[tr]
[td][todo][/todo]Neglect of Duty[/td]
[td][todo][/todo]Operation of Vehicles[/td]
[td][todo][/todo]Off-Duty Conduct[/td]
[/tr]
[tr]
[td][todo][/todo]Harassment[/td]
[td][todo][/todo]Discrimination[/td]
[td][todo][/todo]Other[/td]
[/tr]
[/table2]

[center][font=Times][b]ALLEGATION INFORMATION[/b]
[i]Please Be As Descriptive As Possible[/i][/center][/font]
[divbox=white][u]DESCRIPTION OF ALLEGATIONS[/u]

Description Here[/divbox]

[center][font=Times][B]DECLARATION OF UNDERSTANDING[/b][/font][/center]
[list=none]You understand that your report may be used to initiate a formal investigation into the conduct of an employee. While every effort is made to keep the identity of a reporter private, some aspects of the case may inadvertently reveal the identity. By submitting this form, you certify that this report is true and correct to the best of your knowledge. Intentionally filing a false report is a crime. You have been provided a copy of the following Penal Code.

[size=85][i][b]San Andreas Penal Code (4)07. Filing A False Complaint[/b]
 A person who knowingly files a false complaint, statement, document, or representation with any organization regarding the conduct, job performance, or behavior of a public official or employee for the purpose of initiating false administrative action against that official.
- Penal Code (4)07 is a misdemeanor.[/i][/size]
[/list]
[table2=Arial]
[tr]
[td][b]Reporter's Signature:[/b] [u][i]SIGNATURE HERE - REQUIRED[/i][/u][/td]
[/tr]
[/divbox]


(( The format is to be sent to Internal Affairs Bureau and the "todo" BBCode is to be replaced with the applicable allegations. The replace would be todo_done and /todo_done. Please include any relevant out of character evidence outside of the format. ))
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COMPLAINANT INFORMATION
NAME ADDRESS PHONE NO. OCCUPATION
Your Name Here Your Address Here Your Phone No. Here Your Occupation Here

REPORTED EMPLOYEE INFORMATION
RANK(S) & NAME(S) EMPLOYEE NUMBER(S) UNIT #
Reported Deputies' Ranks & Names Go Here Reported Deputies' Employee Numbers Go Here Unit Numbers (If Applicable) Of Reported Deputies Go Here

REPORTED EMPLOYEE ALLEGED MISCONDUCT
Criminal Conduct Discourtesy Dishonesty
Unreasonable Force Improper Tactics Improper Detention, Search, or Arrest
Neglect of Duty Operation of Vehicles Off-Duty Conduct
Harassment Discrimination Other

ALLEGATION INFORMATION
Please Be As Descriptive As Possible
DESCRIPTION OF ALLEGATIONS

Description Here
DECLARATION OF UNDERSTANDING
  • You understand that your report may be used to initiate a formal investigation into the conduct of an employee. While every effort is made to keep the identity of a reporter private, some aspects of the case may inadvertently reveal the identity. By submitting this form, you certify that this report is true and correct to the best of your knowledge. Intentionally filing a false report is a crime. You have been provided a copy of the following Penal Code.

    San Andreas Penal Code (4)07. Filing A False Complaint
    A person who knowingly files a false complaint, statement, document, or representation with any organization regarding the conduct, job performance, or behavior of a public official or employee for the purpose of initiating false administrative action against that official.
    - Penal Code (4)07 is a misdemeanor.
Reporter's Signature: SIGNATURE HERE - REQUIRED
PROFESSIONAL STANDARDS DIVISION — INTERNAL AFFAIRS BUREAU

COMMANDER MICHAEL J. BURSON
CAPTAIN ALEXIA WHITAKER

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Re: Internal Affairs Unit - Commendations & Complaint Form

Post by Adio » May 18th, 2016, 2:56 pm

Has been heavily revised.
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Michael_Burson
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Re: Internal Affairs Bureau - Complaint Form

Post by Michael_Burson » July 6th, 2019, 5:11 pm

Revised by A/Capt. S. Levy on 7-6-2019.
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COMMANDER MICHAEL BURSON
Professional Standards Division
Los Santos County Sheriff's Department — "A Tradition of Service"

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